A ROBUST, END-TO-END COLLECTIONS APPLICATION
DESIGNED FOR USABILITY
User feedback drives our product team’s feature development efforts. The most important information to drive resolutions is presented (open claims, DPD stages, payment arrangements & financial situation) to enable you to quickly navigate an intuitive platform to accomplish your daily goals.
We’ve streamlined all essential tasks. Agents can easily charge the payment method on file, record communications, access call logs, leave notes, upload/download files, see open claims or legal documents, report on claim resolution, and update the status of a claim.
TRACK AND DRIVE EMPLOYEE SATISFACTION AND SUCCESS
To know how your strategies and employees are performing, clear reporting is essential. We provide a rich, interactive dashboard displaying beautiful data visualisations that can be interpreted at a glance. You can view critical agent performance markers such as number of cases worked, number and total amount of claims resolved, and dive deeper into agent performance and workload.
You can also easily see high-level KPIs and cash flow forcasting, all presented upfront in a clutter-free environment. Details around varying payment options (promise to pay, repayment plans, closed claims) are all readily available and clearly presented. All of this scales with your business’s unique requirements, matching pace with your needs.