A ROBUST, END-TO-END COLLECTIONS APPLICATION

Case Management for Collections

All essential case management tools are integrated into our end-to-end collections platform, expanding our catalogue of user-friendly digital communications, analytics, and payment functionalities in one cloud-based enterprise application.

DESIGNED FOR USABILITY

Individual Case Views

User feedback drives our product team’s feature development efforts. The most important information to drive resolutions is presented (open claims, DPD stages, payment arrangements & financial situation) to enable you to quickly navigate an intuitive platform to accomplish your daily goals.

We’ve streamlined all essential tasks. Agents can easily charge the payment method on file, record communications, access call logs, leave notes, upload/download files, see open claims or legal documents, report on claim resolution, and update the status of a claim.

TRACK AND DRIVE EMPLOYEE SATISFACTION AND SUCCESS

Account and Payments Dashboard

To know how your strategies and employees are performing, clear reporting is essential. We provide a rich, interactive dashboard displaying beautiful data visualisations that can be interpreted at a glance. You can view critical agent performance markers such as number of cases worked, number and total amount of claims resolved, and dive deeper into agent performance and workload.

You can also easily see high-level KPIs and cash flow forcasting, all presented upfront in a clutter-free environment. Details around varying payment options (promise to pay, repayment plans, closed claims) are all readily available and clearly presented. All of this scales with your business’s unique requirements, matching pace with your needs.

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AI-Driven Insights

Digital Self-Service Collections

Plug and Play

Strategic Metrics