Customer Success Manager – SaaS (f/m/d)


In this very critical role you are responsible for developing customer relationships! You ensure that customers are satisfied with our services and improve areas of dissatisfaction in order to reduce the churn rate and help them growth with Receeve. Starting with the onboarding process, you will be the customer’s primary point of contact and will lead implementations, product trainings and much more. To succeed at this, you need to be able to wear many hats: everything from problem-solving, analytical skills, sales, and project management. 

Let’s look at some of the job details

  • You make sure that accounts are successfully set up and that the customers directly see the value of our product. 
  • You create and own the entire onboarding process for our customers and make sure that each customer receives a detailed product intro. 
  • You supervise the go-live and together with our IT team support with the technical implementation. 
  • You regularly check up on your customers to make sure they are satisfied with the product and ensure that they are updated on new product features. 
  • Sometimes things did not turn out as expected: You support your customers through the escalation management and find ways to maintain the customer relationship.  
  • You gather the customer’s feedback and implement this into our product, marketing and sales processes.

In short, your mission will be to make sure that we deliver the best possible service.


  • You have successfully completed your studies in economics and social sciences, technical business administration or a comparable degree program.
  • You have at least 2-3 years experience in a customer facing role such as Customer Success Management / Business Development or Account Management.
  • Ideally, you bring along experience in the B2B software environment and the FinTech sector.
  • You are able to handle technical and non-technical issues and do your best to make the customer happy.
  • You are open-minded, empathetic, and goal-oriented – you get things done!
  • You have excellent verbal and written communication skills in both German and English, a Nordic language being a bonus.


Apply here 

Finance Manager (f/m/d)

In this central and important role you will work closely with our CEO to design our financial processes from ground up and lead the company through its next level of growth. We are at a very early stage. This role goes beyond managing finances. We are looking for someone who is passionate to work in a start-up environment, taking on a leadership role in financial decision making that affects our company. This role will also help drive the fundraising strategy and will be closely connected with investor relations and new investor acquisition. 


  • You develop and implement strategic and financial processes to meet the business’s short, medium and long term goals and perspectives
  • You complete and manage investor relations queries and information requests.
  • You will be responsible for all consolidated reporting both internally and externally
  • You ensure full transparency over the financial performance of the company
  • You evaluate and advise on the impact of long term planning, introducing new strategies and regulatory actions 
  • You provide financial analysis and financial management support to enable smooth international operations and strategic decision
  • You would like to develop into a leadership position, managing and building up the finance and accounting team 


  • Completed degree in business or economics, ideally with a focus on finance and controlling or similar 
  • Proven record (+5 years) in a Finance Manager position, preferably in a start-up environment and international team setting 
  • In-depth knowledge of corporate finances and risk management 
  • Preferably experience with venture capital investors as well as business angels
  • Strong leadership and organizational skills
  • Strong German and English communication skills, both verbal and written
  • Ability to work independently in a dynamic and fast-paced environment

Does this sound like you? We are looking forward to receiving your CV incl. availability and salary expectation

Apply here

Junior Sales Manager (f/m/d)

Are you looking to make your first career steps into Sales?

Then we might have the perfect opportunity for you. We are looking for a Junior Sales Manager (f/m/d) to join our team based in Hamburg or Stockholm.

This is what are day may look like:

  • Based in either Hamburg or Stockholm you will support the Management and Founders in any kind of Sales activities (e.g. preparing reports on the potential client base and/or preparing sales documents for the German and Nordic market).
  • You are directly involved in sales pitches. You won’t be left to go it alone and will work together with senior management as part of the process. 
  • You constantly observe as well as analyze the market and initiate new ideas on how to expand our client base.
  • We have a lot of highly interesting and challenging projects for you. At Receeve you will have the opportunity to shape the business with your own ideas.

Does this sound challenging to you? Then let’s have a look at the requirements:

  • Networking: It’s easy for you to make contacts, even when going in cold.
  • Communication: You are able to inspire and convince others.
  • Drive: You want to drive projects and bring along the necessary ambition and motivation.
  • Passion: You are thrilled to work in Sales and want to develop into a more senior role as we grow.
  • Assertiveness: You don’t need to take the easiest path, and challenge the business with your new ideas.
  • Multilingualism: English is a must-have, a solid knowledge of German would be desirable and Swedish a bonus!

This is what working at Receeve looks like:

  • A chance to re-shape the future of debt in Europe
  • An office in the heart of Hamburg in a very international team
  • Flat hierarchy and lots of autonomy and ownership
  • 30 days paid vacation
  • Free drinks and fruits
  • Flexible working hours

Does this sound like you? We are looking forward to receiving your CV incl. availability and salary expectation

Apply here

VP Marketing (f/m/d/)

About The Job

As the VP of Marketing you will be the company’s first marketing hire reporting to the CEO. The ideal candidate has extensive hands on B2B experience and will lead the efforts across all aspects of demand generation, marketing operations, digital marketing, events and communications while shaping the Receeve brand as we continue our growth trajectory. You enjoy building the foundation to drive awareness of a disruptive industry solution and helping to educate the market and clients on how an innovative approach can improve their business. You are innately curious about business, technology, and new approaches to B2B marketing and thrive using data and technology to test and execute ideas. 


Marketing Operations

Own all of the sales and marketing systems including website, marketing and sales automation system (Hubspot, WordPress, Google Analytics, Google Optimize, Google Data Studio, Zoom Webinar, etc.) to drive awareness and engagement and to measure attribution across channels and campaigns – continually testing multiple variables, continually learning and improving

  • Aggressively optimize every stage of the funnel by experimenting, defining campaigns, and analyzing results with deep attention to detail
  • Exercise a data-centric approach to gather customer/user insights and use data to improve future marketing campaigns and results
  • Develop the frameworks, infrastructure, methodology, metrics, tools, and plans to execute and evaluate effective growth initiatives, and ensure we are continuously iterating on, testing, and optimizing new channels, audiences, visual creative, and copy

Demand Generation

Leverage marketing tools to implement a digital demand generation strategy and execute lead generation programs, leveraging account-based marketing and other enterprise-focused, data-driven marketing techniques across channels

  • Cultivate and expand customer references 
  • Build out A/B test and optimize Receeve’s website content for SEO and conversion
  • Develop thought leadership and educational content which resonates with the target audience (blogs, webinars, videos, case studies, and white papers)
  • Partner with the Sales team to execute and align on key field marketing activities


Build and execute a communications strategy that successfully raises Receeve’s profile, positioning the brand as the innovative leader in technology-led collections

  • Develop a PR plan to increase overall brand awareness
  • Build relationships with industry press, bloggers, and influencers
  • Define and execute social media strategy to help us connect to our prospects and customers as well as partners and key influencers

Solution Marketing

Develop and ensure adoption of a differentiated ’why Receeve’ narrative for our solutions. Develop a deep understanding of non-performing loans and collections technology to build differentiated messaging and engaging content

  • Analyze research and data to provide leadership in messaging development and brand positioning
  • Create solution content – sales enablement assets, product videos, references, solution pages, etc.
  • Lead go-to-market strategy for current and new products

Sales Enablement

Enable a world class sales team through strategic programs, training, toolsets, assets and process

  • Support solution go-to-market strategy for sales and partners
  • Develop playbooks and competitive landscape assets


  • Minimum of 12-15+ years international experience in a variety of B2B enterprise marketing roles, including working for companies selling financial solutions or services
  • A strong track record in digital demand generation developing, implementing and optimizing lead generation programs across channels and using ABM strategies
  • High proficiency with a variety of commonly used marketing tools including Hubspot, Google Analytics, Salesforce and various Account Based Marketing tools such as Bombora, Demandbase and Engagio
  • Expertise in creating content and working with product, demand generation and sales enablement to produce the right materials for internal and external use
  • Creative and innovative thinker with a “can do” attitude, proactive problem solving skills, strong attention to detail and an ability to work in a fast paced environment 
  • Strong focus on measurements and reporting as well as a willingness to be held accountable for results
  • Strong interpersonal skills, ability to work well with customers & prospects and cross-functional Receeve teams
  • Ability to develop compelling messaging and to communicate consistently across channels
  • Familiar with developing strategies for increasing awareness across a variety of channels including digital and social media, analysts and industry influencers

The position is based at Receeve headquarters in Hamburg, Germany and is a fantastic opportunity for the right leader to join a fast-growing, dynamic and market-innovating enterprise technology company.

Apply here