Dr. Fereshteh Rabbani, Ph.D
3 months ago
< 1 Minute Read
Latest Blog Posts
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Achieving an Individualised Approach to Collections Case Management
For too long, collections case management has been a one-size-fits-all activity. Past-due customers have been lumped together in one homogenous group and all treated in the same manner—despite being...
5 Minute Read -
How Customer Tech Literacy drives Long-term Revenue
Technology has permeated every aspect of our lives. Despite this, current levels of consumer tech literacy are surprisingly low. Consider that: ...
5 Minute Read -
How Digital Debt Collection improves your Brand Image
Brand image is about so much more than pithy slogans, swish logos, and catchy ads. It is a direct reflection of your customer experience (CX)—so it encompasses everything that influences how a custo...
5 Minute Read
