5 Ways Data Analytics & AI boost Your Collections Revenue & Profits
IBM has stated that we’re living in the ‘data economy’. Innovative organisations across the world are using data and AI-based tools to power the...
Blog Posts
AI, Analytics, Collections, Data
5 Ways Data Analytics & AI boost Your Collections Revenue & Profits
IBM has stated that we’re living in the ‘data economy’. Innovative organisations across the world are using data and AI-based tools to power the...
Analytics, Collections, Data
How the Multi-Armed Bandit Algorithm fuels Collections Success
Most collections departments use A/B testing to test and learn, refining their approach based on the results. While A/B tests are great tools, they do...
Collections, Customer Experience, Data
4 Ways Software increases Collections Call Centre Efficiency
Call centres are at the heart of collections departments. Agents play a crucial role in answering past-due customers’ questions, encouraging swift r...
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Collections, Finance, SaaS
How Embedded Finance is set to transform the Collections Industry
Over the past few decades, one key trend has transformed the financial industry: democratisation. 20 years ago, if you wanted to withdraw, deposit, or...
Collections, Fintech, SaaS
How SaaS, software as a service, powers Collections Success
SaaS, software as a service, has by and large replaced on-premise software in just a few short decades. Globally, organisations spent $103BN USD ...
AI, Analytics, Collections, Data
The Smart Approach to Debt Collection
Given the looming threat of rising non-performing loans (NPLs), it is crucial that debt collection leaders adopt a smart approach when it comes to rec...
AI, Collections, Fintech
Why sending Collections Letters is Inefficient in 2021
A collections crisis is looming on the horizon. In the wake of the COVID-19 pandemic, the Euro Area (EA) is set to suffer a 10.2% contraction in GDP, ...
Accounting, AI, Collections, Data
How Digitisation helps you tackle IFRS 9 Challenges
The economic fallout of COVID-19—coupled with the new IFRS 9 requirements—has accelerated the need for digital transformation within collections. ...
Collections, Customer Experience, SaaS
Achieving an Individualised Approach to Collections Case Management
For too long, collections case management has been a one-size-fits-all activity. Past-due customers have been lumped together in one homogenous group ...
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