How is re:ceeve different?
Our solution enables:
Personalised communication via various channels,
Digital payments for customers
Continuous improvements of your collections processes, and
Rapid adaptations based on insights
Re:ceeve is a debt collections and analytics software specifically designed to meet the needs of enterprise clients, allowing for a fast and easy integration.
Digital Self-Service Collections
Contact your customers with personalised messaging via digital channels, optimised by our AI. Guide them to a self-service landing page to resolve outstanding debt within minutes. Frictionless and customer-friendly
Data-driven Decision Making
Tracking and analysing every single interaction during the customer journey in real time allows for fully data-driven decision making. This makes it easy to identify bottlenecks as well as drivers of high performance to optimise the customer journey
Full Flexibility And Rapid Adaptation
All insights can be rapidly implemented into the customer journey via our Strategy and Content-Editor with only a few clicks and without any IT resources. Configure how and when to leverage AI in your strategy based on your preferences
Your Benefit on Multiple Levels
Reduced Collection Costs: By digitising every process, you drive down the cost of collections
Increased Recovery Rates: Offering digital payment methods and optimising customer outreach together guarantee a frictionless customer journey ultimately leading to increased recovery rates
Speed of Recovery: Reaching out to customers in a timely manner and addressing overdue debts via digital payment methods significantly increases the speed of recovery
Secure & Compliant: Regulations and compliance standards are baked into the code. Changes in regulations can be easily integrated. We adhere to the highest IT-security standards
Reduced Churn: Optimising communication & providing a user-friendly experience prevent the loss of customers
Happy Customers: Customer interaction has changed. With personalised, omni-channel outreach and self-service solutions driven by behavioural segmentation & AI, customer satisfaction is guaranteed
Plug and Play
Our software is specifically tailored to the needs of large enterprises. Leveraging our highly experienced enterprise software management team, we provide small footprint integration (file-based or API-based) and support you through the entire implementation process. The integration itself requires very little effort and IT resources from your side. We continue to assist you closely even after going live – with relevant insights, strategies and content. We ensure that your success is enduring.