See what to focus on and the next best steps. Improve recovery outcomes by providing a better agent experience with a 360-degree role-based view of customer data in a comprehensive and collaborative workspace.
reduction in call resolution times
increase in kept promises to pay
increase in instalment plan conversion
Case Management Features
Managers can optimise their collections teams with prebuilt performance dashboards and AI-powered insights.
- Unified data with claim-to-account matching
- 'Claim and account' view allows for clear debt recovery assessments
- Context and communications history in a newsfeed
- Update records, create tasks, send emails and more
- Event-triggered workflows and audited transactions
- Simplified approval and escalation
Solutions for every stage of debt management