Harnessing AI-Powered Collections Technology for Long-Term Growth
The retail lending industry is characterised by fierce competition, increasing risks, and evolving regulatory requirements. Confronted by challenges from Big Tech players, low interest rates, rising technology costs, and heightened regulatory demands, lenders are actively seeking solutions to thrive in this demanding landscape.
AI-driven collections and recovery strategies have emerged as a powerful tool to drive better outcomes in reaching customers, enhancing engagement, improving communications, segmenting customers effectively, and identifying at-risk borrowers early in the debt journey
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