Blog

feature thumbnail

Blog Posts

...
Collections, Customer Experience, Fintech
5 Benefits of Good UX Design in Fintech

Did you know that a reported 58% of all website banking content is too complex for the average consumer? User experience (UX) and user interface (UI) ...

By : Jan Frommann

6 days ago

...
Collections, Fintech, SaaS
Emerging Debt Collections Trends to watch in 2021

Collections is changing dramatically, with COVID-19 rapidly exacerbating numerous trends that were already beginning to emerge. The value of non-perfo...

By : Jan Frommann

2 weeks ago

...
Collections, Customer Experience
Reconsidering Self-Service in Light of COVID-19

COVID-19 was a perfect self-service storm. Suddenly, brick-and-mortar locations (such as physical banking branches) were either closed indefinitely or...

By : Jan Frommann

3 weeks ago

Subscribe to our blog

Stay up to date with the latest posts right in your inbox

...
Analytics, Collections, Fintech
Why Process Mapping is your Collections Department’s Secret Weapon

For years now, debt collections has seen banks and collections agencies adopt one-size-fits-all approaches, primarily getting in touch with past-due c...

By : Jan Frommann

4 weeks ago

...
AI, Collections, Fintech
Maximising your Human Resources to power Collections Success

Collections has never been so important, with European household debt reaching an astronomical €6,246.78 bn (USD 7,491.9 bn) in December 2020. Ac...

By : Jan Frommann

1 month ago

...
AI, Data, Finance, Fintech
Leveraging AI for your Operations

Artificial intelligence is at the heart of 21st century life. Indeed, according to Harvard Business Review, we’re currently living in the age of AI....

By : Jan Frommann

1 month ago

...
Behavioural Economics, Customer Experience, Fintech, SaaS
Why Banks Need to Map out their Digital Customer Journeys

Competition has never been more fierce in the banking sector. Digital disruptors and innovative fintechs are on the rise, enticing consumers with thei...

By : Jan Frommann

2 months ago

...
Collections, Data, Fintech, SaaS
Why Software is a Must in Collections

Collections has never been more important. In the wake of COVID-19, the number of non-performing loans looks set to skyrocket across Europe. Indeed, i...

By : Jan Frommann

2 months ago

...
AI, Data, Fintech, SaaS
The Rising Relevance of AI and SaaS in 2021

Financial institutions have a number of challenges to contend with in 2021:  remote working; updating internal systems;  operating as eff...

By : Jan Frommann

2 months ago

  • First
  • Previous
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • Last