5 Benefits of Good UX Design in Fintech
Did you know that a reported 58% of all website banking content is too complex for the average consumer? User experience (UX) and user interface (UI) ...
Blog Posts
Collections, Customer Experience, Fintech
5 Benefits of Good UX Design in Fintech
Did you know that a reported 58% of all website banking content is too complex for the average consumer? User experience (UX) and user interface (UI) ...
Collections, Fintech, SaaS
Emerging Debt Collections Trends to watch in 2021
Collections is changing dramatically, with COVID-19 rapidly exacerbating numerous trends that were already beginning to emerge. The value of non-perfo...
Collections, Customer Experience
Reconsidering Self-Service in Light of COVID-19
COVID-19 was a perfect self-service storm. Suddenly, brick-and-mortar locations (such as physical banking branches) were either closed indefinitely or...
Subscribe to our blog
Stay up to date with the latest posts right in your inbox
Analytics, Collections, Fintech
Why Process Mapping is your Collections Department’s Secret Weapon
For years now, debt collections has seen banks and collections agencies adopt one-size-fits-all approaches, primarily getting in touch with past-due c...
AI, Collections, Fintech
Maximising your Human Resources to power Collections Success
Collections has never been so important, with European household debt reaching an astronomical €6,246.78 bn (USD 7,491.9 bn) in December 2020. Ac...
AI, Data, Finance, Fintech
Leveraging AI for your Operations
Artificial intelligence is at the heart of 21st century life. Indeed, according to Harvard Business Review, we’re currently living in the age of AI....
Behavioural Economics, Customer Experience, Fintech, SaaS
Why Banks Need to Map out their Digital Customer Journeys
Competition has never been more fierce in the banking sector. Digital disruptors and innovative fintechs are on the rise, enticing consumers with thei...
Collections, Data, Fintech, SaaS
Why Software is a Must in Collections
Collections has never been more important. In the wake of COVID-19, the number of non-performing loans looks set to skyrocket across Europe. Indeed, i...
AI, Data, Fintech, SaaS
The Rising Relevance of AI and SaaS in 2021
Financial institutions have a number of challenges to contend with in 2021: remote working; updating internal systems; operating as eff...
- First
- Previous
- 1
- 2
- 3
- 4
- 5
- 6
- Next
- Last