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AI, Collections, Data, Fintech
4 Benefits of No-Code Applications that Simplify the Collections Processes

It has been suggested that we are currently experiencing a developer drought. In other words, there simply are not enough developers to meet the deman...

By : Chan Hsuan

6 Tagen ago

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AI, Announcements, Collections, Data, Fintech
How Software Optimises your Collections Agent’s KPIs

Collections agents are busier than ever before. With the number of non-performing loans (NPLs) reaching dizzying heights after the COVID-19 pandemic, ...

By : Chan Hsuan

2 Wochen ago

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Collections, Customer Experience, Fintech
5 Important Design Elements for Customer Experience in Collections

Design can make or break a product. The rise of the iPhone arguably had less to do with its features themselves and more to do with the design. Compet...

By : Zac Fernandez

3 Wochen ago

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Collections, Customer Experience
Communicating with Customers in a Post-COVID World

Customer communication is a fine art. When interacting face-to-face, you naturally alter your communication according to their age, tone, facial expre...

By : Zac Fernandez

4 Wochen ago

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AI, Collections, Customer Experience, SaaS
4 Key Questions to Ask when Evaluating your Current Collections System

Companies must regularly examine their ways of working and the software that they use. Innovative technology is constantly being rolled out, making li...

By : Chan Hsuan

1 Monat ago

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Collections, Finance, Fintech, SaaS
How can Cloud-Native Software bring Collections to the next Level?

Cloud computing, the invaluable technology at the heart of cloud-native applications, has transformed the way we do business. Since its widespread em...

By : Chan Hsuan

1 Monat ago

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Collections, Company, Fintech
Why Every Company can adopt Digital-First Collections Software

Technology is making consumers and brands more interconnected than ever before. We walk around with mobile banking in the palm of our hand, we can rem...

By : Zac Fernandez

2 Monaten ago

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AI, Analytics, Collections, Data
5 Ways Data Analytics & AI boost Your Collections Revenue & Profits

IBM has stated that we’re living in the ‘data economy’. Innovative organisations across the world are using data and AI-based tools to power the...

By : Zac Fernandez

2 Monaten ago

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Analytics, Collections, Data
How the Multi-Armed Bandit Algorithm fuels Collections Success

Most collections departments use A/B testing to test and learn, refining their approach based on the results. While A/B tests are great tools, they do...

By : Fereshteh Rabbani

2 Monaten ago

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