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Blog Posts

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Data, Data security, Founder Feature
Our CTO’s Thoughts on Compliance, Privacy and Data Security

Our last blog post helped readers broadly understand information security and compliance challenges when it comes to collections. As the logical next ...

By : Jan Frommann

2 Tagen ago

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Data, Data security, Finance
5 Free Information Security and Compliance Resources

Data is the heartbeat of 21st-century financial services. Indeed, McKinsey estimates the annual potential value of artificial intelligence within bank...

By : Jan Frommann

1 Woche ago

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Behavioural Economics, Collections, Customer Experience, Data
Tailored Messaging and Personalisation

Personalisation is all around us—whether it’s Netflix’s homepage, Spotify’s weekly recommendations, or YouTube’s algorithmically-devised wat...

By : Jan Frommann

2 Wochen ago

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Collections, Customer Experience, Fintech
Digital Communication Strategies for Increased Repayment

How many forms of communication have you used in the past week? If you’re like many people, you might’ve used: Texts (SMS) WhatsApp messag...

By : Jan Frommann

3 Wochen ago

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Collections, Founder Feature
Software Will End Collections As We Know It

There is a major shift in software and it’s been accelerating in the past couple of years. There has been a move from on premise software to multi-t...

By : Paul Jozefak

3 Wochen ago

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Collections, Customer Experience, Fintech
Multi-channel Digital Communication for Collections

Digital communication is part and parcel of 21st-century life. You might receive an email reminding you of your upcoming hospital appointment, chat wi...

By : Jan Frommann

1 Monat ago

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AI, Collections, Customer Experience, Data
Segmentation of Customers for Better Engagement

It’s easy to fall into the trap of thinking about your customers as one solid group. In a macro sense, they are—after all, they all purchase goods...

By : Jan Frommann

1 Monat ago

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AI, Analytics, Collections, Data
Gaining Insights and Building Digital Assets from Data

2.5 quintillion bytes of data is created each and every day. However, data on its own is of little use—the real magic happens when you turn raw data...

By : Jan Frommann

1 Monat ago

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AI, Collections, Fintech
A/B Testing & Machine Learning in Digital Debt Collections

All companies—no matter their industry, size, or location—have one ultimate goal in mind at all times: improvement. It’s only natural for compan...

By : Jan Frommann

2 Monaten ago

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